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On Wednesday afternoon, I got to enjoy one of the great perks of my job:  surprising a deserving, career state employee with the honor of being named 2010 DOA Employee of the Year.
Joined by Chief of Staff Britt Cobb, I presented the award to Jennifer Norton, Office Manager at Facility Management, who humbly accepted it before a crowd of colleagues – as well as her husband, mother and two sisters, all state employees – during the Annual Holiday Reception.

Leadership is nothing new to Jennifer, whose modest title belies the range of tasks that are listed in her job description. I shared with those gathered some of the things that co-workers said in her nominations:

• Jennifer demonstrates a work ethic which is second to none.
• No matter how difficult the task may be, or how much work is involved, she dives in and completes each task with speed and efficiency.
• She is exceptionally knowledgeable about the Department’s unique services delivered to other state agencies and the public.
• Jennifer never complains but delivers options for continuing the highest level of service possible with the resources allowed in the budget.
• No employee’s question or need is too small or too large for Jennifer to treat it as a priority.

It is my pleasure to make sure those outside of the DOA family also how much her work is valued and to thank her again for all she does to make DOA successful.

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