OK, we’ve heard you. You’ve tried finding forms online and instead found frustration. You’re pretty sure someone works at a particular agency, or the agency offers a particular service, but can’t locate a phone or e-mail contact. You want to learn more about a state program but can’t tell if you qualify for its benefits.
Bottom line, it’s not always easy to find what you need on NC.gov, the official state portal. Well, to paraphrase a popular ad campaign, there’s an app for that.
The Agency for Public Telecommunications has been tasked with the mission of redesigning the state’s main website to make it more logical and functional. We want to make it prettier, too, of course, but our primary task is to simplify how information is organized to help our visitors access the services and resources they need.
To accomplish this, we have created an online survey to learn more about how folks use the main state website. It only takes a few minutes to complete the nine-question survey, which will provide considerable guidance regarding what you need and want in the new state portal.
So please, give us a minute of your time and take the survey at this link: http://www.surveymonkey.com/s/ncgovwebdesign.
The survey will remain open through 5 p.m. Nov. 5. Please share it with friends and colleagues and especially your social networks. We aim to reach as many people as possible to develop the best resource we can.